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Welcome to The Feelwell Clinic, owned and produced by Fastlaunch, and its subsidiary and affiliate corporations, successors,
and assigns (collectively referred to as "Fastlaunch"). All Products and Services on Bipolarbearexpress are made
available subject to this Privacy Policy. By using our Products and Services, you agree, without limitation or qualification,
to be bound by this Privacy Policy or any other privacy or data collection policy applicable to any individual Fastlaunch
Web site and to receive any notices regarding our privacy practices through the continuous posting of a clear and conspicuous
link to the current version of this Privacy Policy throughout the Fastlaunch group near the bottom of most pages. If you become
an inactive user, we will adhere to the policies and practices as described in this Privacy Policy, which may be revised from
time to time.
Please note that The Feelwell Clinic contains links to other sites and occasionally allows other sites to be co-branded
with the The Feelwell Clinic name. Web sites that are linked to The Feelwell Clinic sites or carry The Feelwell Clinic brand
for co-branding or marketing purposes may have privacy policies which differ from that of the The Feelwell Clinic.
The Feelwell Clinic Privacy Policy discloses our privacy practices and contains detailed information about the following:
What information of yours does The Feelwell Clinic collect?
Our goal is to become your favorite Internet destination by providing the information, services, and product offerings
that are most relevant to you. To achieve this goal, The Feelwell Clinic must collect information so we can understand what
makes you different from its other unique users. While you are not required to register for any services on The Feelwell Clinic,
some Products and Services may not function properly or may not be accessible unless you do.
Information collected online is usually defined as being either anonymous or personally identifiable.
The Feelwell Clinic collects anonymous information, which refers to data that cannot be tied back to a specific individual.
For example, Bipolarbearexpress collects some information each time a visitor comes to our site so we can improve the overall
quality of the visitor's online experience. The Feelwell Clinic may collect visitor's IP addresses and also collects personally
identifiable information. You do not have to register with The Feelwell Clinic in order to be able to access our online services.
Personally identifiable information refers to data that tells us specifically who you are, such as your name and postal
address, which may be collected in addition to the anonymous data described above. The Feelwell Clinic collects personal information
in the following ways from different parts of its Web sites:
The Feelwell Clinic Registration: When you register to use one or more of our services on The Feelwell Clinic, you provide
us with your name, postal address, ZIP Code, email address, birth date, gender, telephone number, occupation, marital status
and other information. While not all of this data is required for our services to function, we are better able to customize
your experience if you volunteer complete and accurate information. Users who complete the registration process are given
a Feelwell Clinic ID and can take full advantage of the many offerings made by us.
Other Registration: In addition to registration for various services on The Feelwell Clinic, we may ask you for personal
information at other times, including when you enter a sweepstakes, contest or promotion sponsored by us or an affiliate.
As described below, our co-brand partners also ask for personal information. If you choose not to provide the requested information,
The Feelwell Clinic may not be able to offer you some of the personalized services that depend on this type of information
to function
Correspondence: If you contact The Feelwell Clinic, we may keep a record of that correspondence. We do not collect any
email addresses of those who communicate with The Feelwell Clinic via email. We use the information provided so that we may
respond to the email.
The Feelwell Clinic reserves the right to collect certain information and store it in connection with your account. This
information also includes the content that you transmit or post on The Feelwell Clinic. For further information about The
Feelwell Clinic policy on maintaining transmitted or posted content, please see Terms and Conditions.
What organization is collecting the information?
When you register for a service with The Feelwell Clinic, that information is generally collected and maintained solely
by the us unless specifically stated otherwise at the point of collection. If data is collected and/or maintained by any company
other than The Feelwell Clinic, we will tell you at the point of collection. If you do not want to share your information
with that company, you can choose not to use that service.
The Feelwell Clinic may run promotions and/or sweepstakes on it's Web site These promotions may be sponsored or co-sponsored
by third-party companies. Data collected during a promotion may be shared with the sponsor or co-sponsor. The Feelwell Clinicwill
inform you at the point of collection whether or not we are sharing your personal data as a result of your participation in
a promotion and/or sweepstakes. If you do not want to have The Feelwell Clinic share your data, you can choose not to participate
in the promotion or sweepstakes.
Be aware that The Feelwell Clinic sponsors and other advertisers have links on the Network that take you to external sites.
Some of these sites may collect personally identifiable information from you, and third-party advertising networks like DoubleClick
may use cookies and Web beacons in their advertisements to collect certain information from you. While Lycos hopes that all
third parties involved adhere to our policies regarding the privacy of our users, the The Feelwell Clinic Privacy Policy does
not cover third-party data collection practices and The Feelwell Clinic does not assume any responsibility for any actions
of third parties.
What are "cookies" and "Web beacons" and how does The Feelwell Clinic use them?
In addition to the personally identifiable information that The Feelwell Clinic actively collects when you register, we
may also collect anonymous information passively using cookies and Web beacons. This technology plays an important role in
making the Internet work, but there is much confusion among Internet users about what cookies and Web beacons are and how
they are used.
A cookie is a small text file containing a unique identification number that is transferred from a Web site to the hard
drive of your computer so that the site administrator may identify your computer and passively track its activities on the
Web site. This unique number identifies your Web browser to our computer system whenever you visit The Feelwell Clinic.A cookie
will not allow a Web site to learn any personally identifiable information (such as your real name and address) that you have
not otherwise disclosed.
Cookies allow The Feelwell Clinic to automatically remember your Web browser when you visit our Web site. To help serve
you better, The Feelwell Clinic generally uses cookies to:
Allow us to deliver products and services more efficiently. By storing certain registration and preference information
on cookies or associating cookies with registration, preference or profile information stored on our computers, we can deliver
products and services that use such information more quickly and efficiently for more users.
Measure statistics such as audience size and traffic patterns. This information is only collected in aggregate form and
will not be linked to your personally identifiable information.
Display advertisements. Cookies let us know whether a Web browser has seen a particular advertisement (so we can show
you a variety of material) and count the number of advertisements displayed to a particular browser. We also use cookies to
customize the advertising you see based on non-personally identifiable demographic information that you provide when you register.
Third-party advertising networks like (DoubleClick) may issue cookies on The Feelwell Clinic and other sites when serving
advertisements.
The use of cookies is an industry standard, and they are currently used on most major Web sites. It is possible to adjust
your Web browser preferences to alert you when a cookie is sent to your hard drive, or to refuse cookies altogether. While
The Feelwell Clinic does not require you to use cookies, keep in mind that certain sites and services will not function properly
if you set your browser to refuse all cookies.
Web beacons, also known as clear GIFs or single-pixel GIFs, are small image files that The Feelwell Clinic may place on
Web pages and within Web-based email newsletters that we send. Working in conjunction with cookies, Web beacons allow The
Feelwell Clinic to accurately count the number of unique users who have visited a specific page on The Feelwell Clinic and
the number of times those pages are displayed. We can also use Web beacons to let us know how many people opened a Web-based
email newsletter. This information is only collected in aggregate form and will not be linked to your personally identifiable
information.
Without cookies and Web beacons, it would be difficult for The Feelwell Clinicto know which services have a larger audience
than others. Tracking audience size helps us to better understand when to launch new services and enhance the current offerings.
Keep in mind that any image file on a Web page can act as a Web beacon. Third-party advertising networks may use Web beacons
in their advertisements.
Because Web beacons work in conjunction with cookies, you can prevent our Web beacon from collecting anonymous information
by setting your Web browser to refuse all cookies or the The Feelwell Clinic cookie in particular. Web beacons are built into
our Web pages, so non-functional Web beacons will continue to appear even if you refuse The Feelwell Clinic cookie.
How does The Feelwell Clinic use the information it collects?
Any personally identifiable information you share with The Feelwell Clinic when registering for Products and Services
on our sites is maintained and accessible only by The Feelwell Clinicunless specifically stated otherwise. The Feelwell Clinic
requests information from its users so that users can enjoy customized experiences, including personalization services, interactive
communications, online games and much more. Most of these Products and Services are available to you at no cost, and The Feelwell
Clinic displays advertisements so we can continue to provide great content and services free of charge. We can also better
prepare future content based on your interests.
The following are examples of how The Feelwell Clinic may use the information it collects:
The Feelwell Clinic uses the information collected (both anonymous and personal) to personalize and enhance the content
you see on the The Feelwell Clinic Web site, such as news, stock portfolios, weather reports, sports scores, horoscopes, advertisements
and more. In some cases, our Products and Services cannot work unless you have volunteered accurate information (for example,
we need your valid ZIP Code to display weather conditions in your local area).
The Feelwell Clinic collects anonymous data and shares it with third-party advertisers in an aggregate form. We will disclose
to those advertisers the numbers of The Feelwell Clinic users who have certain demographic characteristics and the number
of those people who have seen and "clicked" on a particular display. We will also disclose to those advertisers
the overall demographics available regarding who saw and "clicked" on their advertisement. In addition, we may disclose
anonymous results from online surveys to third-party advertisers or to The Feelwell Clinic's product and service providers.
No personally identifiable information will be disclosed as part of this process.
The Feelwell Clinic sometimes uses an individual registered user's data to "pre-populate" online forms that
are displayed for the purpose of collecting additional individual data by The Feelwell Clinic, selected third-party sites,
and/or sponsors and advertisers.
The Feelwell Clinic may, from time to time, use your information to contact you about changes or enhancements to Products
and Services on the The Feelwell Clinic Web site, or issues regarding your account, or The Feelwell Clinic Terms and Conditions
violations or suspensions.
If you enter a sweepstakes or a contest on The Feelwell Clinic, we will use the information you provided to contact you
in the event you win.
If you told The Feelwell Clinic that you were interested in receiving special offers from select clients, The Feelwell
Clinic 1. will send you email and postal mail about products and services that we feel may be of interest to you, and 2. may
combine information we have about you with information we obtain about you from third parties for the purpose of providing
you with more appropriate products, services, and offerings.
By providing The Feelwell Clinic with your personally identifiable information, you authorize The Feelwell Clinic to internally
share that information with other companies in the group, including companies that become part of the Fastlaunch group in
the future. You can see a current list of Fastlaunch companies here: http://fastlaunch.tripod.com/fastlaunchassociates/id10.html
Any company in the Fastlaunch group (including The Feelwell Clinic) is authorized to share your personally identifiable
information with any other company of the Fastlaunch group for the following purposes: to manage, administer, provide, expand
and improve the existing Fastlaunch group products and services, and to offer new products and services; to adapt such products
and services to your tastes and preferences; to send service updates to Fastlaunch users; to send, by traditional and/or electronic
means, technical, operational and commercial information relating to the products and services offered by the Fastlaunch group
or through any of the sites operated by the Fastlaunch group, currently and in the future; and to send you survey forms, which
you are not required to fill in. Of course, Bipolarbearexpress and the Fastlaunch group will always give you the option to
opt out of receiving any information or notices as described above, other than legal notices and other notices that are necessary
to the functioning of the Products and Services, during the time that you are using the Products and Services or maintain
an active registration with The Feelwell Clinic. Companies in the Fastlaunch group may have a physical address in a foreign
country. In any event,The Feelwell Clinic will take precautions to maintain the confidentiality and security of all user information
sent abroad.
The Feelwell Clinic will sometimes share personally identifiable information with third-party companies and organizations.
In most cases, you agree to share your information when you choose to register at a co-branded Web site. Co-branded sites
are operated by third-party companies and offer a particular service or product to The Feelwell Clinic members. We may also
maintain private label relationships where a third-party company provides The Feelwell Clinic with technology, services and/or
content under The Feelwell Clinic branding.
Whenever you provide registration information on co-branded or private label sites, that data may be shared with the third-party
company providing the service. You should make every effort to read the individual privacy policies of such third parties
and make an informed decision on your own whether to continue based upon these sites' privacy practices and your own discretion.
You may opt-out of sharing your information with such providers by choosing not to use that service or content.
In addition to finding co-branded and private label sites, you will find direct links on our site to sites offered by
third parties. Some of these sites are authorized to use the The Feelwell Clinic brands and/or logos. No third-party sites
are covered by this Privacy Policy. If you feel that a site using a The Feelwell Clinic brand and/or logo does not follow
an acceptable privacy policy, please contact The Feelwell Clinic by email at bipo@cogeco.ca
The Feelwell Clinic may disclose information about individual users to third parties who agree to provide services to
The Feelwell Clinic and who agree to maintain the confidentiality of such information in accordance with this Privacy Policy.
These third parties will provide a variety of services to The Feelwell Clinic, including, without limitation, processing and
storing user information, helping to create new content and promotions for The Feelwell Clinic, and sending or coordinating
the sending of marketing communications that users have consented to receive. The Feelwell Clinic will disclose information
about individual users to governmental or judicial authorities or law enforcement agencies, or to other individuals or entities
in response to subpoena, court order, or other legal process. In matters involving a danger to personal or public safety.
What is the opt-out policy for The Feelwell Clinic?
You can opt out of sharing your personally identifiable information with any third-party service or content providers
in any areas of The Feelwell Clinic by choosing not to use such areas.
In addition, you may opt-opt of sharing your personally identifiable information with third-party service providers and
sponsors by clearing the appropriate checkboxes at the point of initial collection. You will see these checkboxes near the
bottom of the registration page.
After the point of initial collection, we offer you the ability to opt-out of receiving updates and information about
new The Feelwell Clinic products and services, as well as direct mail offers from selected service providers and sponsors.
The instructions to opt out of The Feelwell Clinic email newsletters and direct mail communications are to simply unsubscribe.
What kinds of security procedures are in place to protect against the loss, misuse or alteration of your information?
The Feelwell Clinic has security measures in place to attempt to protect against the loss, misuse and alteration of your
user data under our control. The Feelwell Clinic uses physical, electronic, and procedural safeguards to protect any personally
identifiable data stored on its computers. Only authorized employees have access to the information you provide us.
While we cannot guarantee that loss, misuse or alteration to data will not occur, we take many precautions to prevent
such unfortunate occurrences.
You are ultimately responsible for the security of your The Feelwell Clinic ID and password. Please take care when using
and storing them. The Feelwell Clinic recommends that you do not divulge your password to anyone. You should log out of your
browser at the end of each computer session to ensure that others cannot access your personal information and correspondence,
especially if several people have access to your personal computer or you are using a computer in a public place like a library.
How does The Feelwell Clinic comply with the Children's Online Privacy Protection Act (COPPA)?
The Children's Online Privacy Protection Act (COPPA) of 1998 provides safeguards to protect children who use the Internet
by regulating the online collection of personal information from children under the age of 13. Because The Feelwell Clinic
is a site dealing with information, support and counselling of people and their families trying to cope with mental health
issues, this is a family oriented site. Children under 13 are welcome to access or use all Products and Services on The Feelwell
Clinic, but must be accompanied by an adult during all and any counselling sessions.
What you can do to better protect yourself on the Internet?
Know the risks.
Meeting new people in an online community (chat room, forum, newsgroup, message board, Web page, etc.) is one of the best
things about the Internet, but you should always be careful about disclosing personal information such as an actual name,
member name, email address, and so on. This information may be collected and used by others within the online community to
send unsolicited email messages from other parties, outside The Feelwell Clinic. Some of the messages you receive may be useful
to you, but some may not.
Educate yourself.
Search the Web for as much information as you can about how to protect your privacy. Look for a privacy policy on the
Web sites you visit. A good place to start is TRUSTe -- an independent, non-profit organization with a mission to build trust
and confidence in the Internet. The Federal Trade Commission has a great Web site with useful information on being a Savvy
internet Traveller along with other privacy initiatives. Additional privacy resources can be found at by clicking on any of
the following links
Tell your children: "Never talk to strangers!"
While The Feelwell Clinic tries hard to protect children on the site, we cannot protect their privacy once they leave.
Please teach children that they should not reveal their names or other personal information to anyone they encounter on the
Internet. They should also be instructed not to fill out any forms or register at any Web site without your knowledge and
consent. Parents can also prevent or limit a child's access to inappropriate material on the Web by using commercially available
parental control protections (such as computer hardware, software, or filtering services).
Updates
The Feelwell Clinic will update this policy from time to time so please check back periodically. When such changes occur,
you will see the word "Updated" next to the Privacy Policy link on the front page. If at any point we decide to
use personally identifiable information in a manner different from that stated at the time it was collected, we will prominently
post such changes prior to implementing them.
Last updated November 22, 2004.
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